Privacy Policy

Last updated September 12, 2025

Revolutionary Reflections, owned and operated by Surabhi Jagdish ("Company," "we," "us," or "our"), is dedicated to respecting the privacy of your personal information. This Privacy Policy describes what information is collected from you on https://www.revolutionaryreflections.com (the "Website") and how it is used. This Privacy Policy applies to this Website and any products or services that link to this Policy. The term "you" refers to anyone who uses, visits, or views the Website.

By visiting and using the Website, you accept and agree to be bound by this Privacy Policy. Your continued use of the Website after we post changes to this Privacy Policy constitutes your acceptance of those changes and updates. If you do not agree to this Privacy Policy, you must not access or use the Website.

1) Children’s Privacy

We respect the privacy of children. This Website is intended for individuals 18 years and older and is not directed to children under 13. We do not knowingly collect, use, or disclose personal information from children under 13 without prior verifiable parental consent, in accordance with the Children’s Online Privacy Protection Act ("COPPA"). If you believe we have collected personal information from a child under 13 without consent, please contact us so we can delete it.

2) Health Information & HIPAA Notice

Revolutionary Reflections is a psychotherapy practice. Do not submit Protected Health Information (PHI) through general Website forms, comments, DMs, or email. PHI is governed by our Notice of Privacy Practices (NPP) under applicable federal and state laws (including HIPAA), not by this Website Privacy Policy. If you become a client, you will receive the NPP that explains how we may use and disclose PHI and your rights regarding PHI. For questions about PHI, please contact us using the information below.

This Website Privacy Policy covers personal information collected through the Website for marketing, communication, educational resources, scheduling requests, or e‑commerce—not clinical records.

3) Information We Collect

We may collect the following categories of information when you use the Website:

a) Personal Identifiers – name, email address, phone number, mailing/billing address, and similar identifiers when you complete a form, request an appointment, subscribe, make a purchase, or contact us.

b) Account & Transaction Data – login credentials (if you create an account on a portal linked from the Website), order history, download history, appointment details you submit for scheduling (not clinical notes), and payment confirmation data from our payment processors (we do not store full payment card numbers on our servers).

c) User-Generated Content – comments, reviews, form responses, survey responses, or other content you choose to submit.

d) Device/Usage Data – IP address, browser type, operating system, referring URLs, pages viewed, links clicked, session duration, general location (approximate), and other usage information collected via cookies, pixels, and similar technologies.

e) Sensitive Information – We do not intentionally collect sensitive identifiers such as Social Security numbers or driver’s license numbers via the Website. If you are asked for such data (for example, to verify identity for billing or insurance purposes), it will be collected only when necessary, through secure systems, and according to applicable law. We do not collect biometric data via the Website.

If you choose to provide information about your health in an online form, that information may be treated as PHI if/when you become a client and will then be governed by the NPP.

4) How We Use Your Information

We use information for purposes including:

  • Providing and improving the Website, products, and services;

  • Responding to inquiries, scheduling requests, and customer support;

  • Processing transactions and delivering purchased products/services;

  • Sending administrative messages, confirmations, updates, and security alerts;

  • Personalizing content and communications, including educational resources and offers;

  • Conducting analytics to understand usage trends and performance;

  • Marketing and remarketing (where permitted by law and your preferences);

  • Preventing fraud, ensuring security, enforcing our Terms, and complying with legal obligations;

  • Managing business transfers (e.g., merger, acquisition, or reorganization) consistent with this Policy.

Legal Bases for Processing (EEA/UK): consent, contractual necessity, legitimate interests (e.g., Website security, analytics, and communications), vital interests, and legal obligations.

5) Cookies, Pixels, and Similar Technologies

We use cookies and similar technologies (e.g., pixels, web beacons) to operate and improve the Website, remember preferences, perform analytics, and, where applicable, tailor content or advertising. You can manage cookies through your browser controls. If you block cookies, some features may not function properly.

Some features may use Flash cookies (local shared objects). These are managed separately from your browser settings. Please consult Adobe’s website for guidance on managing Flash cookies.

6) Analytics

We use analytics services (e.g., Google Analytics) to collect usage data such as pages visited and actions taken on the Website. This helps us improve performance and user experience. For more information on how Google Analytics collects and processes data and how you can control the information sent to Google, please visit Google’s “Privacy & Terms” resources and consider using the Google Analytics Opt-out Browser Add-on.

7) Third‑Party Links, Embedded Content & Social Media

The Website may include links to third‑party websites or embedded content (e.g., videos). Once you leave our Website, your interactions are governed by the third party’s terms and privacy policies. We are not responsible for the practices of third‑party sites or services.

If you interact with us on social media, you may choose to disclose personal information publicly. We cannot control how others use information you make public.

8) Disclosure of Your Information

We do not sell your personal information. We may disclose personal information to:

  • Service providers/contractors (e.g., hosting, email, analytics, scheduling, payment processing) who are bound by contractual confidentiality and data protection obligations;

  • Professional advisors (e.g., attorneys, accountants) as necessary;

  • Authorities to comply with legal obligations or respond to lawful requests;

  • Successors or assigns in connection with a merger, acquisition, restructuring, or other business transfer consistent with this Policy; and

  • Other parties with your consent or at your direction.

9) Email Marketing & Communications

You may opt in to receive newsletters, updates, and promotions. You can unsubscribe at any time by using the “unsubscribe” link in our emails or by contacting us. We comply with applicable anti‑spam laws (e.g., CAN‑SPAM). If you are in the EEA/UK, we will only send marketing communications with your affirmative consent (and you can withdraw consent at any time).

10) Your Privacy Rights

EEA/UK (GDPR/UK GDPR) Rights

If you are located in the EEA/UK, you may have rights to: access; rectification; erasure; restriction; objection (including to direct marketing and certain profiling); portability; and withdrawal of consent. You also have the right to lodge a complaint with a supervisory authority.

U.S. State Privacy Rights (e.g., CA/CO/CT/VA/UT and others)

Residents of some U.S. states may have rights to: confirm processing; access; deletion; correction; portability; and to opt out of targeted advertising, the sale or sharing of personal information, and certain profiling. We do not sell personal information. To exercise state privacy rights, contact us using the information in Section 16.

Do Not Sell or Share: We do not sell personal information. To the extent "sharing" for cross‑context behavioral advertising is deemed applicable law, you may opt out by contacting us (see Section 16) and by adjusting cookie preferences in your browser.

Do Not Track: Some browsers offer a “Do Not Track” (DNT) setting. The Website does not currently respond to DNT signals. You may control cookies as described above.

11) Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal/contractual obligations, resolve disputes, and enforce agreements. PHI retention is governed by applicable law and the Notice of Privacy Practices.

12) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information collected via the Website. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Online purchases are processed by third‑party vendors; we do not store complete payment card data on our servers. By using the Website, you agree we are not liable for unauthorized access by third parties beyond our reasonable control.

13) International Transfers

If you access the Website from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other jurisdictions with different data protection laws than where you reside.

14) Exercising Your Rights

To submit a privacy request (e.g., access, deletion, correction, opt‑out), please contact us using the information below. We may need to verify your identity. Authorized agents may submit requests where allowed by law, subject to verification and authorization requirements. We aim to respond within the time frames required by applicable law.

15) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when the latest changes were made. Changes take effect upon posting. Your continued use of the Website after changes are posted means you accept the revised Policy.

16) Contact

Questions or requests regarding this Privacy Policy:

Revolutionary Reflections
Email: surabhi@revolutionaryreflections.com
Phone: 713‑714‑6372
Mailing address available upon request.

Quick Reference Summary (Non‑binding)

  • We don’t sell personal information.

  • Website forms aren’t for PHI; client PHI is covered by our Notice of Privacy Practices.

  • You can unsubscribe from marketing at any time.

  • You can request access, deletion, correction, and more (where applicable).

  • Cookies/analytics help us improve the site; manage them in your browser.